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Status pages

Scheduled maintenance

Scheduled maintenance tells your customers about planned work before it starts. While a maintenance is in progress, its components show Maintenance on the status page. Spectate can start and complete it on schedule and email your subscribers at each step.

Statuses

Schedule maintenance

Owners, managers and admins can schedule maintenance.

1. In the dashboard, open the status page and go to the Maintenance tab.
2. Select Schedule maintenance.
3. Type a Title, for example Database upgrade.
4. Optional: type a Description, for example Expect up to 5 minutes of read-only mode.
5. Set Starts at. It must be in the future.
6. Optional: set a Planned end.
7. Select the mode: Automatic or Manual.
8. Under Affected components, select the components.
9. Optional: clear Notify subscribers by email.
10. Select Schedule maintenance.

The dashboard shows times in your own time zone. To affect components, the page must have components first.

Automatic and manual mode

Spectate checks for maintenance to start or complete every minute. A manual maintenance stays in progress after its planned end until you set it to Done. If you switch a manual maintenance to automatic, Spectate applies a start or end that is already past within a minute.

A planned end is optional because the end of the work is often not known.

Change the status by hand

Each maintenance on the Maintenance tab has a status control with Scheduled, In progress and Done. Select a status to change it, also for an automatic maintenance.

Edit or delete a maintenance

Point at a maintenance on the Maintenance tab. Select Edit to change the title, description, times, mode or components. You can change Starts at only before the maintenance starts. Edits do not email subscribers.

Select Delete to remove the maintenance. This is how you cancel it. Deleting does not email subscribers. To tell subscribers that you cancelled the work, post an incident or complete the maintenance instead.

Component status during maintenance

From its start until it is completed, a maintenance puts its components in under_maintenance. An incident impact is worse than maintenance. If an incident affects the same component, the component shows the incident impact.

In the uptime bars, maintenance counts as up. It does not lower the uptime of a component.

How visitors see maintenance

• Before the start. The page shows the maintenance with the time until it starts.
• During the work. The maintenance shows under Happening now, with the time remaining until the planned end. If the planned end has passed, the page shows Running over.
• After the end. The maintenance shows as completed, with how long the work took.

Each maintenance has its own page at /maintenances/<id>, with the window, the planned end, the components and the description.

To hide maintenance from the public page, clear Scheduled maintenance in Settings → Display.

Subscriber emails

Spectate emails confirmed subscribers at three moments:

If you clear Notify subscribers by email when you schedule, Spectate does not send the "Scheduled maintenance" email. Automatic starts and ends always send an email. Edits and deletes never send an email.

Feeds

The RSS and Atom feeds of the page contain scheduled, in progress and completed maintenance, together with the incidents. Spectate adds a maintenance to the feeds when you schedule it. Its place in the feed is the time you scheduled it, not its start time.

Each maintenance item has:

Times in the feed are in UTC. When the status changes, the Atom entry gets a new updated time. The ID of the item does not change. To remove maintenance from the feeds, clear Scheduled maintenance in Settings → Display.

Related

• Components and their status
• Scheduled maintenance in the API reference