Severity levels - Spectate Docs

To make it easier to understand the severity of an incident, we have created a severity scale.

What severity is assigned to an incident?

Based on the check that failed, the severity is assigned to the incident. For example, if a certificate is expiring in 14 days, the severity is Medium. If the service is unreachable, the severity is Critical. A list of severities and their check types can be found below.

Check	Severity
Uptime heartbeat	Critical
SSL certificate expired	Critical
Domain expired	High
Hard performance threshold exceeded	Medium
Median performance increased	Medium
Domain expires soon	Low
SSL certificate expires soon	Low

Severity scale

Severity	Description
Critical	The service is unreachable or unusable. For example, two consecutive heartbeats of an HTTPS monitor failed.
High	Impact on the service related to the incident is noticeable and requires action.
Medium	This severity is important, but does not immediately impact service availability. It is assigned to incidents such as a certificate expiring in 14 days.
Low	Events that happened, but do not impact service availability directly. For example when a certificate change was detected.
None	Purely informational, used by i.e. resolved notifications.